Case Study: Creating a Comprehensive Talent & HR Strategy

How can we design a comprehensive human resources strategy that includes attracting, hiring, onboarding, and developing talent?

At a Glance 

Client:
Health Investment Firm

Goal:
Develop a comprehensive talent management strategy

Service:
Consulting Project

The Opportunity 

A health investment firm was struggling with higher-than-desired turnover and missing the mark on successful new hires. The founders had big goals for the company’s growth, and they knew they needed a motivated and talented team to help them achieve it.  

The client had some great talent in place, but without clear talent systems and structure, they were at risk of losing them or not realizing their full capability. They also needed a great team to achieve their stretch goals for investment and growth. 

Image of team members at a conference table collaborating

Without clear talent systems and structure, they were at risk of losing their talent or not realizing their full capability.

The Solution 

We started with an organization assessment to understand what employees loved about working there and what some of the opportunities and challenges were. Based on the results, we then created and long and short-term roadmap to put talent structure and systems in place to create a high-performing, great place to work.  

This roadmap covered strategic HR 101: 

  • Purpose 
  • Values 
  • Career levels and titles 
  • Development 
  • Performance management 
  • Metrics 
  • Leadership team development 
  • Pay 
  • Incentive programs 
  • Hiring process 

We then worked collaboratively with the leadership team to manage change and implement the strategy. To do so, we joined leadership retreats and helped the organization hire a key member of their leadership team. 

The Impact

The client saw remarkable results: 

  • Retained and grew talent 
  • Brought in significant outside investment that enabled them to greatly increase their presence and portfolio. 

“Our whole culture has changed. Now people want to come work for us.”

– President of Client Organization